Will my account auto renew, can I opt out?
In most cases your account will Auto Renew every year, this would have been set up when you made your first payment. We will email you informing you of your impending renewal and payment will be taken automatically from your original payment method.
If you do not wish to auto renew, you can disable this by following the below:
- Sign in to your online account
- Select "Subscriptions' on the left hand side of the page
- You will see two tabs, 'Subscriptions' and 'Cards'
- Tick the "disable Auto renewal" and provide any feedback
- You can then click 'Cards' to remove any saved cards from the system.
Now no further payments will be taken. Note once an auto-renew has been cancelled, it will not be possible to enable it again until you renew.