1. Help Centre
  2. PlayMoreGolf Points

What's the PlayMoreGolf Points Guarantee?

We believe PlayMoreGolf is the best, and most cost effective, way to play golf. To back this up we launched the PlayMoreGolf Price Guarantee. We promise if you make a booking at your home club, and find the same standard-price booking elsewhere for cheaper (eg. where 1pt is equivalent to £3.25), we'll refund you the difference in Home Points. We'll even round up to the nearest whole point.

What's not included

All Points Guarantee claims must be made against a booking you made and completed, at your home club. We cannot accept claims for Away bookings, or for canceled or unbooked bookings. Hot Deals, Special Offers, or other deals such as Groupon discounts are not eligible. Any refund will always be made in Home Points, regardless of the type of points used to make a booking.

How to make a claim

If you think you've made a booking that's eligible for a refund under the Points Guarantee, please Contact Customer Services. To ensure we're able to process the claim quickly, we ask that you provide as much detail as possible including; the booking you made, where you found it cheaper, and the price. Additional information such as a screenshot of the lower price will help make the process as smooth as possible. Once we receive your claim we'll investigate it, and if valid we'll refund the relevant Home Points.