Black Friday 2026 – Frequently Asked Questions

I have a £20 voucher from last year's Black Friday offer. Can I use it this year?

Yes. You can use your existing £20 voucher towards this year's offer. If you pre-register and purchase during the Early Access sale (17th–19th November), you'll also receive a new £20 voucher to use towards your following year's renewal.

How do I use my existing £20 voucher?

Simply enter your voucher code into the promotional code box when purchasing your membership voucher.

Do I still receive this year's 20 bonus points and a new £20 renewal voucher if I use last year's £20 voucher?

Yes. If you have pre-registered and purchase during the Early Access sale (17th–19th November), you'll receive both 20 bonus Home Points and a new £20 voucher towards your following year's renewal, even if you use last year's £20 voucher.

If you purchase after the Early Access period, you'll still receive the 20 bonus Home Points, but you won't receive the additional £20 renewal voucher.

I'm already a member. Can I buy a voucher now and use it when I renew?

Yes. You can keep your membership voucher and redeem it when it's time to renew. This isn't an automatic process, so please ensure auto-renew is switched off if you intend to redeem your voucher manually.

How long do I have to redeem my membership voucher?

When does my new membership actually start?

If you redeem the voucher more than 6 months before your renewal date, it can bring your date forward. However, if your renewal date is less than 6 months away, it will not affect your renewal date and will just add 12 months to your original date.

I want to change my Home Club when I renew. Can I still use the voucher?

Yes, however please note there may be a cost difference (increase or decrease depending on club) and If you select to renew / transfer early, your 12 months start from the date of transfer.

Can I redeem my voucher at a different club from my current Home Club?

Yes. You can use your voucher to renew or transfer to a different Home Club. Please note that there may be a difference in membership price depending on the club you choose. If you transfer early, your new 12-month membership will begin from the date of transfer.

My Home Club is leaving PlayMoreGolf. What happens to my voucher/membership?

Don't worry. Please contact our Renewals team on 07868 789 716 or 03305 556 555, option 4, and we'll talk you through the options available to you.

What happens if my club's membership price changes before I redeem my voucher?

If the membership price increases before you redeem your voucher, you'll need to pay the difference. PlayMoreGolf will provide at least two weeks' notice before a price change takes effect, giving you an opportunity to redeem your voucher at the existing price.

Will my unused points carry over when I redeem my renewal voucher?

If you renew at your Home club, any remaining Home points are carried forward. Flexi points last for 12 months and do not carry forward into the new year.

When are my 20 bonus Home Points added?

I pre-registered but haven't received my Early Access code. What should I do?

Check your junk folder first. If no luck, give our Customer Services team a call on 03305 556 555 option 1 and they will be happy to help.

I missed Early Access. Can I still get the Black Friday offer?

You can still obtain the 20 bonus points. The £20 voucher for the following year is not available outside of the early access sale period.

Can I buy PMG Plus or PMG Lite now and redeem it later?

Yes – you have 12 months to redeem the voucher, and then once redeemed you have 12 months to use the points.

My voucher or Early Access code isn't working. What should I do?

Please contact our Customer Services team using one contact method only, either by calling 03305 556 555, option 1, or emailing customerservices@playmore.golf.

During the Black Friday period, response times may be slightly longer than usual. Please include as much information as possible, including the code you're trying to use and details of any error message you're seeing, so we can help as quickly as possible.

Whether you want to know how the offer works, who's eligible, when your bonus points will be added or what happens if you're already a PlayMoreGolf member, you'll find the answers below.